Shipping Information

CHRISTMAS SHIPPING OFFER

Australian orders placed between 7th - 16th December will be upgraded to Express Post at no additional charge. Simply choose Standard Shipping and we will do the rest.

Orders that qualify for Free Shipping will automatically be sent Express Post.

Due to the exorbitant cost of International Express Post we are unable to upgrade orders to New Zealand.

Warehouse Pick-Up is available from the 7th December through to Christmas Eve - 7 days per week with prior arrangement.

STANDARD SHIPPING TERMS

  • Free domestic shipping on orders over $100.00
  • Australian Standard Shipping $6.99 / Express Post $14.99.
  • New Zealand Shipping $14.99.
How long will my order take to arrive?

Using Couriers and Australia Post we ship orders from our Gold Coast Headquarters. Orders placed before 1pm AEST are shipped same business day (except weekends, holidays).

Australian delivery guidelines

  • Due to COVID-19, shipping times are taking longer than usual.

Tracking information is sent with shipping confirmation.

How do I contact KINeSYS?

Office hours are 8am - 6pm, Monday to Friday. Email us at hello(at)kinesysactive.com or phone (07) 3184 8585.

If we are busy on a call, please leave a message; we aim to reply the same business day.