FAQs – KINeSYS Performance Sunscreen Australia

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FAQs

  • How do you say KINeSYS? 
    Pronounced ki-nee-sis, our brand name takes its origins from the Greek word kinesis meaning movement. Importantly, we don’t mind how you pronounce KINeSYS; we simply love that you choose to stay active with us.

  • Who is KINeSYS? 
    KINeSYS Performance Sunscreen has been a leader in the North American active suncare category for 20+ years. We are a small team of Australians and Canadians who love early mornings, pursue an active lifestyle – wearing KINeSYS, and are fuelled by good coffee.

  • Where is KINeSYS made? 
    The KINeSYS range of sunscreens, along with most of our packaging components including bottles, sprayers and labels, are proudly made in Vancouver, Canada or the USA.

  • What is the product’s shelf life?
    Our sunscreens have a shelf life of 3 years from date of manufacture. Each product’s Expiration Date and Lot Number are printed on the bottom of the bottle. It is crucial to store sunscreen out of direct sunlight and avoid extreme temperatures, including cars.

  • Why is KINeSYS the best sunscreen for active people?

    The list of what we don’t put in our sunscreens, makes them the ideal option for people with sensitive skin. Our hypoallergenic, non-comedogenic sunscreens contain:

    No 
    Oil, Alcohol, PABA, Parabens, Preservatives
    No 
    Nuts, Nut Oil, Dairy, Gluten, Sulphites, Colorants

    Unlike traditional products, KINeSYS Sunscreens do not require messy rubbing and they dry quickly without oily residue to hinder grip. This makes KINeSYS ideal for tennis, baseball, cycling, golf and ball-sports.

    Our products are distinct from traditional sunscreen, with their unique formulas, and non-aerosol microspray application. 

    They withstand vigorous activity and allow skin pores to breathe normally. However you perform, KINeSYS is the choice for active skin.

  • How many sprays are in each bottle? 
    Our distinctive microspray offers an efficient, non-aerosol sunscreen application. Each 120ml bottle delivers up to 700+ sprays, making it the perfect family-sized bottle. The sleek ergonomic shape of the KINeSYS bottle makes it easy to hold and dispense. Each travel-size 30ml delivers up to 170+ sprays and easily fits in a pocket, cycling jersey, golf bag or day pack. The compact, non-aerosol spray is the perfect take-anywhere size including hand luggage on flights. Ensure the sprayer is on tight to the bottle and its cover-cap is on, to avoid leaks.

  • Are KINeSYS Sunscreens broad spectrum? 
    KINeSYS sunscreens are UVA/UVB Broad Spectrum, meaning they are formulated to help provide protection from harmful UVA (aging) and UVB (burning) rays. Spending time in the sun increases your risk of skin cancer and early aging. Using sun protection measures is essential to decrease this risk, including the daily use of high SPF sunscreen, wearing UPF-rated clothing, a broad brimmed hat and sunglasses; and avoiding peak UV times.

  • Are KINeSYS Sunscreens water and sweat resistant? 
    KINeSYS Sunscreens reach the highest water-resistant claim permitted by Health Canada and FDA of 80 minutes. To be effective, sunscreen must be applied generously and spread evenly by hand at least 15 minutes prior to sun exposure. Regardless of water resistance, sunscreen needs to be reapplied at least every 2 hours or after 80 minutes of swimming, sweating and immediately after towel drying.

  • Which products are best for children? 
    Kids love the feel of KINeSYS and its No mess, No fuss application. The non-aerosol pump, and lack of alcohol, means KINeSYS sprays are easy to apply and aren’t cold on the skin! Children under 6 months consult a health care practitioner prior to using sunscreen. For children over 6 months the list of what we don’t put in our sunscreens, makes them the ideal option for children with sensitive skin. Our hypoallergenic, non-comedogenic sunscreens contain: No Oil, Alcohol, PABA, Parabens, Preservatives No Nuts, Nut Oil, Dairy, Gluten, Sulphites, Colorants SPF50 Kids Spray, in its bright orange bottle, is a firm favourite with children. The scent-free formula suits children with sensitive skin or allergies and the feel is distinct from greasy traditional sunscreen. If a natural product is your preference, SPF30 Clear Zinc is 100% natural with 25% pure Zinc Oxide (due for release late 2018). Prior to use we recommend reviewing the product’s ingredients and conducting a small patch test to ensure your child isn’t sensitive to one of the ingredients. Remember, it is important to keep infants and children protected from the sun. Use shade, cover as much exposed skin with UPF50+ clothing, wear a broad brimmed hat, and sunglasses; and encourage the daily use of sunscreen.

  • Will KINeSYS block my pores? 
    Our sunscreen formulas are all non-comedogenic – meaning they allow your skin to breathe and won’t block your pores.

  • I have sensitive skin. Should I try KINeSYS? 
    The list of what we don’t put in our sunscreens, makes them the ideal option for people with sensitive skin. Our hypoallergenic, non-comedogenic sunscreens contain: No Oil, Alcohol, PABA, Parabens, Preservatives No Nuts, Nut Oil, Dairy, Gluten, Sulphites, Colorants Active Ingredients are listed under each product description. Before using our sunscreen we advise you read the list of ingredients or contact us if you have any questions and conduct a small patch test. If you are sensitive to scents, or just don’t like sunscreen with perfume, our Spray SPF30 and SPF50 Fragrance-Free and SPF50 Kids, are scent-free.

  • Do you test on animals? 
    No, we are proudly cruelty-free.

  • Is KINeSYS suitable for Vegans? 

    All Spray products are all suitable for Vegans.

    Our SPF30 Clear Zinc with pure zinc oxide (released 2018), contains cruelty-free bees wax, so is unsuitable for Vegans.

  • What is the difference between SPF 30 and SPF50? 
    The difference in protection offered by SPF30 and SPF50 is less than 2%. Sunscreen’s labelled SPF30 filter 96.7% of UVB and SPF50 filter 98% of UVB.
    No sunscreen blocks 100% of UV rays. Remember to apply sunscreen according to the Directions and as part of your overall sun protection routine.

  • What is the best way to apply the Spray Sunscreen? 
    Hold container 10cm – 15cm from the skin to apply.
    Use a swiping motion to when spraying. Apply generously and spread evenly by hand to ensure coverage at least 15 minutes prior to sun exposure.
    Do not spray directly to the face. Spray on hands then apply to face.
    Do not apply in windy conditions. Use in a well-ventilated area and avoid inhaling or exposing others to spray.
    Reapply at least every 2 hours or after 80 minutes of swimming, sweating, and immediately after towel drying.

  • Can your bottles be recycled? 
    Our spray bottles and zinc tub/lid are 100% recyclable. 

  • What do you charge for shipping? 

    Australian Standard Shipping is $6.99 and Express Post $14.99.

    New Zealand Shipping is $14.99.

    Detailed information on shipping options and prices is on our Shipping and Returns page.

  • My order hasn’t arrived, what do I do? 

    Australian orders can be Tracked. Your tracking number, with a link to the carrier's website, is provided on your shipping confirmation email. Use this link for an update on the location of your order.

    Refer to the Expected Delivery Guidelines (above) for your shipping option. At peak times, please allow an extra 1-3 business days.

    If you experience problems, contact us anytime at hello@kinesysactive.com and quote your order number along with an outline of the issue.

  • How do I contact you? 
    We hope you love our product as much as we do.  If you have any questions or comments please contact us at hello@kinesysactive.com or (07) 3184 8585, Monday to Friday 9am-5pm. We aim to return your email or call the same business day.
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